Wednesday, May 5, 2021

Indriver's New Replenish Policy and How to Pay Your Commissions as a Driver

Indriver now charges 9.5% commission per trip.

Many e-hailing drivers have been enjoying Indriver in Lagos since 2019 and it has been a major lifeline for many people with its zero commissions policy and getting paid by passengers in cash. Many drivers just love the convenience and I have received countless calls from them over the last 2 years to get on the platform. Some of them still call it "Indrive", I don't know why.

However, Indriver has now effectively started charging commissions on trips. The good news is that it is lower than the other major companies. 

All You Need to Know About Indriver Commission

1. It is a flat rate of 9.5% per trip. 

2. You get charged when you get to the pick-up destination also known as 'A  Point' and when calling the passenger before pressing the "I arrived" button.

3. The commission is refundable if the passenger refuses to show up. Just remember to click the "Passenger didn't show up" button. You will be refunded after 30 days. If you do not click the button, you will not get a refund.

4. You pay your commission through the replenish prompt. I will share the detailed process next:

How to Replenish Your Account on Indriver

Step 1: Open the Indriver app

Step 2: Switch to driver mode if you are not there already.

Step 3: Open the app menu by clicking on the 3 horizontal lines on the left hand side of your screen. 

Step 4: Click on my account, you will be taken to your Personal Account, where you can find your balance, refunds and your status.

Step 5: To replenish your account, click on "Top-up account".

Step 6: Select a payment option; "Bank cards" or "Bank Transfer".

Step 7: After clicking "Bank cards", fill in the card details (card number, expiration date, CVC, Cardholder name. Please ensure you only use your card for this not someone else's.

Step 8: Enter your email.

Step 9: Enter an amount above N300 (three hundred naira)

Step 10: Click "Pay in".

How to Pay Using Bank Transfer Method to Replenish on Indriver

Follow the steps above to Step 6. At Step 6, choose "Bank Transfer" option. 

Step 7: Enter an amount above N300 (three hundred naira) with your name and email then tap "Next".

Step 8: Select your bank from the list and click continue.

Step 9: You will receive an OTP on your phone (One-time password). Enter it and confirm. Your Indriver account will be credited. 

Quick Access to Fast track Payment

Check for the "Pay" button in the lower right corner of the app and you will be immediately taken to your "Personal Account" to complete payment by bank card or bank transfer. 

Yes, Indriver has started charging commissions but it is still very low to its top competitors -- Uber and Bolt and drivers still get their money upfront and only need to replenish their account to continue using the service. I think it is a practical but effective step by the company to add value to drivers and passengers while remaining competitive. 

Just knowing about Indriver? Learn how to register


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  3. I have not been able to replenish my account despite multiple trials. I changed me card lately and could not find where to edit card details so I resulted to using transfers. It's been working until today. What should I do

  4. What is the indriver account number

  5. hello did you get help, l am having the same situation

  6. force stop the app then delete it, go to playstore and download it again problem solved

  7. I can't edit on my card details

  8. I can't replenish my account. Keep on rejected

  9. I am unable to my Replenish amount what should I do can u help me with that?

  10. How i finish my replenish

  11. Am struggling to pay that mony

  12. I can’t replenish my account after multiple trier. It shows me insufficient fund in my account and there is money in my account. Pls how do I solve it.

  13. Replenish not clear

  14. I can't replenish my account it is rejecting

  15. Indrver do u have account number

  16. sir indriver pay pamment nhi ho rahi

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  18. I mistakenly replenish 10000 instead of 1000 how can I get it back

  19. i dont have a bank account how can i replenish or pay back...i just started the app yestrday ...aft one job i was blocked

  20. My name is Dickson,my comment is on the arrival time at pick up location. I think it'll be good to review the arrival time at pick up location, Sometimes, you are required to arrive within 6 minutes, and along the way a truck brake down and delayed you getting to the location on time.Mean while it will not be captured as the reason you arived behind 3-4 minutes and customer went ahead to cancel the trip. And if it happens twise your account will be temporarily suspended as a worning. I think Management should look into this areas, because so much construction work is going on now on the street of Lagos and major roads, A part from the this, Indriver System is awesome, most especially as drivers can easily make payment through their Bank Card or replenish before next passenger when an account is lower. And it's a big relief for drivers to avoid accumulation of management fees. I like the method of payment to Management.

  21. Pls you are not get me well l said after I fill the form successful, they will sent me 6 figure otp on 4 boxes they already provide

  22. i am not deposit balance in my indrive account but my balance in negative
    please tell me limit of negative balance

  23. Hi my acoount is negative as I'm new to indriver and was not aware of the payment I needed to do how can I replenish to reactivate my accout

  24. Thulani nkosi

  25. How much should I top up in my account from south africa


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